Shipping policy
Thank you for shopping with WALKINGMARKS. We are committed to delivering your orders safely and on time across India. Please read our Shipping Policy below.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a shipping confirmation email along with tracking details.
Delivery Time
Estimated delivery timelines are:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote Locations: 7–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Any free shipping offers or promotional shipping discounts will be clearly mentioned on our website.
Order Tracking
After your order has been dispatched, you will receive tracking details via email or SMS (where applicable). You can use the tracking information to monitor the status of your shipment.
Delivery Information
Please ensure that the shipping address, PIN code, and contact number provided during checkout are accurate and complete.
WALKINGMARKS will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If a delivery attempt fails because the recipient is unavailable or the address is incorrect, additional shipping charges may apply for re-delivery.
Damaged or Lost Shipments
If your order arrives damaged, tampered with, or if any item is missing, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Clear photographs of the product
- Photos of the packaging
Service Availability
We currently ship across India. Shipping availability for certain remote locations may vary depending on courier service coverage.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Legal Name: Christian Sheela Khemchandbhai
Trade Name: WALKINGMARKS
GSTIN: 24CIXPC5111K1Z6
Registered Address:
05, Ganesh Row House,
Opp. Karmel Society, C.T.M Amraiwadi,
Behind Anand Colony,
Ahmedabad – 380026, Gujarat, India
Email: help.walkingmarks@gmail.com
Phone: +91 9274139908